The Sport Wales National Centre has a Cardiff City centre
location, yet it is surrounded by attractive parkland which
provides an ideal environment for all users.
Our extensive indoor and outdoor facilities are used by more
than 30 Welsh governing bodies of sport, including the Federation
of Disability Sport Wales. The centre regularly hosts international
competitions, training camps, coach education, qualifications and
individual athlete training. The facilities are also
available for community use.
The Centre is also the administrative base for Sport Wales, the
Sport Wales Institute, a number of Welsh governing bodies of sport
and other sports organisations such as the Commonwealth Games
The Centre has excellent travel links being a short drive from
the M4 (junction 29 or 33) and only a 15 minute walk from the main
train and bus stations and only a 30 minute drive from Cardiff
In 1961 after a conference in Cardiff the Welsh Committee of the
Central Council of Physical Recreation undertook a survey of
existing sport and recreation facilities.
The survey entitled 'Sports Facilities in Wales' was published
in 1964 and concluded that 'all governing bodies of sport have
emphasised the inadequacy of indoor facilities for coaching,
training and competition at all levels. We consider there is an
overwhelming weight of evidence to show the need for a national,
multi-purpose sports centre for Wales which will provide facilities
for the training of coaches and leaders; coaching at all levels and
In January 1965 the Sports Council was established by the
Government under the chairmanship of Mr Denis Howell, Parliamentary
Under-Secretary to the Department of Education and Science with
special responsibility for sport and in October 1965 the steering
Committee convened a conference to set up a Sports Council for
Later, as a result of work undertaken by the advisory Sports
Council and then the independent fully autonomous Sports Council
for Wales, a site was chosen in Cardiff and building started in
1969. Mr Denis Howell, then Minister of Housing and Local
Government, commenced the building operations by cutting the first
turf, not with the standard silver spade but at the controls of a
The National Sports Centre for Wales, as it was known then, was
opened on the 30th October 1971 with the official opening by Her
Royal Highness the Princess Anne on the 12th June 1972.
The centre was renamed the Welsh Institute of Sport in 1994 and
became the Sport Wales National Centre in April 2010. It is
owned and operated by Sport Wales.
The centre is part of a network of facilities aiming to ensure
Wales is able to compete on the international stage.
In addition to supporting national governing bodies of sport,
facilities are also made available to the community.
We aim to provide an efficient and effective service by setting
standards which will be regularly monitored and the results made
available to view. We welcome your feedback and should you have any
concerns or comments please speak to a member of staff or complete
a customer comments form.
You can download a copy of our Customer Service Charter here. You can
also download a copy of our results
As someone who uses our services, we welcome your comments and
suggestions. Customer comment forms are provided throughout the
building and we would like to hear your views. You can download a
comments form here. You can
also download a copy of our results
We care about meeting your needs and with your help, we can
continue to improve.
However, from time to time, problems do occur. If you want to
raise any concerns then feel free to discuss your concerns with a
member of staff.
If you're still dissatisfied, procedures are in place to
formalise the process as follows:-
1. Customer Services 029 2033 8230
2. Catering and Housekeeping Services 029 2033 8222
3. Operations 029 2033 8302
4. Maintenance 029 2033 8314
You will need to give the following details: name, address,
daytime telephone number and details of the complaint.
We will try to deal with verbal complaints immediately. If we
cannot, your complaint will be logged and investigated by the Head
of Department. You will be contacted within 10 working days with a
Your complaint will be acknowledged within 2 working days. The
complaint will be logged and investigated. You will receive either
a written reply, or will be contacted direct by the investigating
officer within 10 working days.
If the complaint involves further investigation we will keep you
informed of the progress.
The Sport Wales National Centre operates a Welsh
Language Scheme and welcomes correspondence and communications
through the medium of Welsh.
The Sport Wales National Centre has a programme of external and
internal assessment to monitor and improve performance and
currently holds the following awards;
Centre opening hours
9.00am - 10.30pm Monday to Friday
9.00am - 10.00pm Saturday
9.00am - 9.30pm Sunday
(Squash bookings available from 8.40am)
Reception is open at the following times
8.00am - 9.30pm Monday - Friday
8.15am - 9.30pm Saturday
8.15am - 9.00pm Sunday
Please note that the National Centre will be closed on Monday 5
2014, reopen as normal on Tuesday 6 May 2014.
Sorry for any inconvenience this may cause.
Sport Wales National Centre
The Sport Wales National Centre is located within Cardiff City
Centre parkland. Transport links are very convenient either by
public transport or by car. Parking is available free
although spaces are limited. There is a large Council pay and
display car park within easy walking distance of the Centre.
All mainline trains and long distance coaches arrive at Cardiff
Central Train and Bus Station.
Regular intercity and high speed trains leave for Cardiff from
all major cities in the UK.
Please visit www.firstgreatwestern.co.uk
for the latest information.
Regular express coaches leave for Cardiff from most major
locations in the UK.
Please visit www.nationalexpress.com
for further information.
There are several options for the short onward journey
to the Centre.
From Cardiff Central Train and Bus Station bus numbers 24, 25
and 62 go to Cathedral Road which is a two minute
walk from the Centre.
The journey takes about 5 minutes.
The 15 minute walk takes you along the banks of the River Taff,
past the Millennium Stadium, and through Bute Park where you can
enjoy views of Cardiff Castle.
You can downlaod a map here
Phone: 0300 3003123
Fax: 0300 3003110
You can view our customer comments form here.
For classes or accommodation at the National Centre please contact 0300 300 3123